Satellite Internet Router System Services South Africa

The iDirect Series 3000
Satellite Router  

As part of the iNFINITI series, the iDirect series 3000 Satellite Router provides an economical entry point into satellite networking and is an ideal solution for small to medium enterprise customers with basic remote networking needs.  Able to deliver broadband access of up to 18 Mbps downstream, and 4.2 Mbps upstream, the 3000 series can support all your IP applications remotely, including VoIP and basic Video.  iDirect’s series 3000 Remote Satellite Router is a “single box” solution that includes a satellite modem, IP router, TCP acceleration over satellite, and QoS/prioritization in an easy to deploy, reliable design.

Frequently Asked Questions  

• How does 2-way Satellite Internet work?  
• What areas are covered?  
• Will I need a large dish?  
• Can I use my existing satellite TV dish? 
• Will I need special software?  
• Do I need a dedicated phone line? 
• Can I install it myself?  
• Am I always connected? 
• Do I need a license?  

How does 2-way Satellite Internet work?

Clients using 2-way Satellite Internet service connect to the internet via an Earth Station consisting of a parabolic antenna -- a satellite dish with receiving and transmitting capabilities. The earth station sends and receives signals to a satellite in geostationary orbit around the Earth. The satellite communicates with another earth station which is connected to the Internet. 2-way satellite communication means no other terrestrial links are required -- no phone line needed.

What areas are covered?

The coverage is dependant on the satellite footprint and signal strength in your country. Please check the coverage charts on the product pages for more detail. In general though the Satellites cover the following areas:

- W1 : Europe / Middle East
- W3A : Europe / Middle East
- W3A: Sub Sahara Africa
- PAS1R: West Africa

Will I need a large dish?

The size of dish required is dependant on your location within the satellite footprint (see What areas are covered?). The closer you are to the centre of the footprint, the small the dish. Typically a 1.2m dish is required on W3A in Sub-Saharan Africa but in some area a 1.8m dish may be required. Do I need a dedicated phone line?
The satellite system looks after both reception and transmission, so works completely independently of phone system.  All other systems are can be commissioned over the satellite.

Can I use my existing satellite TV dish?

Satellite TV systems are one way, which means that they simply receive a signal. Our systems are a two way product that both receive a signal and send one back to the satellite. This means that the type of dish is different to that used for receiving satellite TV.

Can I install it myself?

Professional installation of the dish is required by FCC and other telecommunications governance bodies. Since the satellite dish can transmit to any satellite in space, it is important to position it properly. It is possible to disrupt the wrong satellite by an improperly aligned satellite dish therefore it must be installed professionally we are happy to arrange installation ourselves in the and recommend installers in other countries

Am I always connected?

Yes. Extreme weather conditions can temporarily disrupt satellite communications, but often do not last long.

Do I need a license?

According to FCC, and most other countries, you do require some type of license since you are operating a 2-way radio antenna.

Will I need special software?

No, Only the Star Duo requires a windows based software to run on the host PC. This is provided as part of your installation package.